BUSINESS INTELLIGENCE modules >
Business Triggers and Alerts
Enhance your ability to deliver on time, every time with Avanti’s Business Triggers and Alerts.
Avanti’s Business Triggers and Alerts module enables Print Shops to notify key decision makers whenever anything significant happens in your shop. Real-time alerts ensure everyone is kept up-to-speed and ready to react – 24 hours a day, 7 days a week.
Your Print Shop must be able to respond promptly, whether it is a rush job from an important customer, a new order that came across the Web, or a last-minute change order. Avanti’s Triggers and Alerts notify you of these changes immediately, reducing any unnecessary costs in production, saving you time and making you more responsive to your customer’s needs.
Highlights include:
- Setup triggers for any change orders that require urgent notification
- Create different types of alerts such as an email confirmation for notifying when a job is completed
- Customize triggers and alerts which integrate with Web-to-Print features
In addition, you can use triggers and alerts to:
- Notify the production team of any change order request.
- Send thank-you notes with all order confirmations.
- Alert all departments that a new job has been created.
- Notify Customer Service Representatives (CSR’s) that a new web order has arrived.
- Advise the customer, accounting team and CSR that an order has been put on hold due to a credit issue.
- Advise the CSR that a Web shopping cart has been checked out.
- Notify purchasing when an inventory item falls below minimum stock level.
- Advise Sales Manager and Sales Representatives when a key customer deviates.
- Let customers know proactively that their order has shipped.