Business Intelligence
Avanti’s Business Intelligence modules provide you with analysis tools and real-time notification functionality to help you understand and manage your business better, resulting in improved productivity, reduced costs, increased revenue and higher customer satisfaction.
eDashboard:
Avanti's eDashboard delivers a graphical view and real-time status of Key Performance Indicators (KPI’s) impacting production, customer service, finance, sales and marketing - all with powerful filtering and online analytical capabilities.
CRM:
Avanti’s CRM delivers on the promise of Customer Relationship Management, namely, a single consistent real-time view of everything to do with your customer, accessible by everyone in the Print Shop. By bringing a customer-centric view to the job-centric production system, Avanti’s CRM can help enhance your sales and marketing efforts by:
- Identifying your most profitable customers for targeted marketing campaigns.
- Identifying your “ideal” customer for targeting potential customers
- Managing and tracking your lead generation efforts
- Driving your sales effectiveness through accurate sales forecasting
Triggers & Alerts:
Avanti’s Business Triggers and Alerts offers you the ability to be instantly notified of any significant events impacting the Print Shop. Real-time Alerts ensure everyone is up-to-speed on production and customer issues that impact their job – 24 hours a day, 7 days a week.
Job Manager:
Avanti’s Job Manager Module is a one stop source for information on all current and historical jobs. It is fully integrated with all other Avanti modules to allow your customer service team access to real-time information on job cost/tracking, job profitability, invoicing, scheduling, shipping and change order information.