Support information

We are committed to you

Avanti Computer Systems is committed to providing you with superior products and services. From our very first contact with you, we provide individual attention to all your inquiries and our friendly, knowledgeable team is always available to assist you.

Support Desk

Answering your questions and assisting you is what our support team is here for. Each call we receive is logged and issued an incident number. This ensures that all calls are tracked and responded to, providing you with expedient resolutions and all questions answered. Reach us by telephone, fax, or e-mail.

  • Remote Connection
    Using Remote Connection software, we can hook up directly to your system to investigate a problem or provide procedural training.
  • Telephone 
    Call 1-800-482-2908 and push 1 for the Support Desk. Our friendly, knowledgeable team is available to assist you.
  • Email
    You can send support issues via E-mail to support@avantisystems.com.
  • Support Centre
    Access Avanti’s on-line support centre here

Implementation and Training

Our implementation process begins with understanding your business requirements. We then configure your Avanti System to enhance workflow.

The next step to ensuring success is the training of your staff. You will be provided with tailored hands-on training and documentation and one of our knowledgeable implementation specialists will be with you every step of the way.

Quality Assurance

Our Quality Assurance team aims to ensure you receive well tested software and stress-free upgrades. This includes system analysis, program testing and documentation. Because we are never satisfied, we are always working to provide you with the absolute best.

User Discussion Forum

Avanti Computer Systems is proud to offer our customers a forum to communicate with each other. Exchange information and ideas with other Avanti Users by joining our On Line Discussion Group. Join Now.

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